Giving the 2 stars because the chai latte was consistant as with all Starbucks locations.
Compared to few others that I've had the chance to visit, this location is somewhat cold and impersonal. They don't even ask your name in order to write it on the cup. No big deal, really. I can't take it personally. as they were skimming through customers fast in the middle of the day and not so busy.
I left thinking... Wow, I could get a better customer experience at Timmies across the street... And pay a quarter of the price! Perhaps I will try the other location on Dundas.