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| - I hate bashing new and upcoming food place here @ Laveen. But when we pay almost triple the price for the same item in near businesses then we have a problem.
Let me list the reasons that smash failed at:
1. Bland flavor, their famous classic smash burger was bland, and that's with 2 patty's that I ordered. I took 2 bites- and I was done.
2. Oily fries. I kid you not, our fries basket was dripping with oil- if that's your thing come right in.
3. Pricey- the price is ridiculous. For the burger that's no problem, but to get an extra 3.99 for just a regular fries and a regular drink? That's a meal on another business-LOL! For 2 people you might end up paying 25 bucks for 2 burgers...
4. Register not paying attention, I ordered to dine in, I got to go. First thing I asked the moment I walked in if their participating in the BOGO- still charged without the BOGO, had to remind her yet again before I got charged. Alot of talking between the teenagers that runs the place, unfortunately less working.
I should took the sign when I saw the manager and one worker from smash walking away from dunkin donuts buying what looks like a shake (which smash has), and something for lunch. When workers don't eat what their selling, that's a huge sign!
Take this review and save your money. And when I say I would rather eat from McDonald's or Carl's Jr across the street then that says alot. I have eaten at a Smash before and I actually liked their classic but I never remembered it to be this bland and to be so oily. I ALSO want to add how they advertise that's their meat is fresh- I beg to differ. Go try Wendy's burger in 35th ave... you'll taste the big difference!!
I believe that the owner can make this work, if the right people are hired, it feels like there's no quality at all on the food their serving... sorry to say but I don't see this place staying there for long.
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