Dr Herrero herself is friendly but I waited 2 hours past my appointment time (that took me 5 weeks to get), only to go in back and receive attitude from one of the nurses. The nurse actually told me that it took so long because I'm a new patient, I'm not pregnant and Dr Herrero is the only OBGYN in Las Vegas that is female and speaks English and Spanish.... Um, yeah, doubt that one but okay. I'll find someone else for my annual.