In all fairness, I did not have a great experience here so I didn't end up leaving my repair. I cannot comment on the workmanship, only the customer service.
I was helped by a thicker build blonde lady wearing glasses with a loop. Here is a summary of my experience:
Despite her lack of professionalism, politeness and manners in general, the feeling that concern for my valuables was a bother and annoying really upset me. I would have expected more from a mom & pop place that appears, by name, to be in this specific business.
I've dealt with specialty jewelry and high end watch people for many years. I'm an avid collector. If I wanted to be treated like cattle, I would just pop into a Fast Fix at the mall. At least they are more polite about it.
No worries, I will have the items fixed by my guy back home.