I was recently at the Scottsdale Camelview location with a couple friends of mine. We decided to see Jumanji. We purchased our tickets and minutes later decided to not see the movie, since we weren't sure to begin with. We asked for a refund and were helped by Mackenzie. She was incredibly rude. Didn't make eye contact. Seemed very inconvenienced to help us with the return. I'm shocked that she being a manager, was that unprofessional. I frequent this theater and I've never been treated this way before. I pay the outrageous ticket prices because it's a nice theater with great seating options but don't know if I'll be back after dealing with that.