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| - "Experienced better" per the two stars? Not really. They're all the same. This was my second time here. Second time after my other engine oil changer shop annoyed me for the last time, but that's another review. First time here was OK-good. This time? Wasn't impressed. Irritated actually. Why do all these automobile engine oil changeries want to sell me on the power steering fluid flush? Or the fuel system cleaner? Or the fuel system additive ("improves fuel economy by 20%" whoaaaa)? Or a new air filter. The only thing they didn't want to do was flush my brake fluid. Guess it was OK? They drained the engine oil then brought me in and proceeded to walk me through 200 services they could perform. Everything for $460. All of this after I said the engine oil change was all that was necessary. The guy really didn't care and continued to read off the "sales" screen. At one point I just about got into an argument with him when he started talking about change intervals. I "learned" that the recommended change interval was 3000 miles ("we don't go by months any more" noted!) if you drive in X conditions (stop & go traffic, cold starts, drag racing, etc.). Otherwise it was 7500 miles. Perfect. He then asked if I wanted to go with 3000 miles, 7500 miles or my own decision. Huh? I'm going to get my vehicle's oil changed whenever the hell I want, aren't I? I didn't understand why he was asking that or the reason. He couldn't explain why he was asking the question either. We went round and round for a few seconds then I just said 5000 miles and he entered it in the computer. After that he walked through the remaining 100 services they offered and then showed me my air filter. Apparently, with the amount of dust that is in there, my air filter is reducing my gas mileage by 1-2%. Who knew? All I know is a dirty filter is more affective at trapping particles than a clean filter. I passed on the filter change and all the services, paid the $46 and was on my way. He was kind enough to introduce me to his manager and walk me to my car. That was a little awkward though. And, I saw them do it to everyone before me, so I wasn't special. After I got in my vehicle I noticed the next change interval was 3000 miles from now...why did I tell him 5000 miles again?
Where am I going with this? I know what I want and I need. If I claim I know and I don't, then it is on me. If I tell you I only want an engine oil change then that is all I want. Simple as that.
Not sure if I'll go back here. But then again, if I go to another place it'll be the same thing.
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