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  • This review is only in regards to Metro Pizza delivery service. Read my previous review if you are interested in the Cafe/Steak special. I work down the street in one of the large hotels on Harmon. This is a 5min drive...10min if you catch every light on a Sunday night. I placed the order, and was told 45min-1hr ETA, After an hour and fifteen, I call back and get the same hostess/order taker. I ask if she has any idea if my food was on the way. She tells me there was a mix up with the order, that they were busy, and that my food was being cooked as we spoke. Really?? So it isn't even on it's way yet?? So I get told that it will be another 30min for my order. So obviously I am mad, and she says she will take off some of the food (about $6 worth) and add some extra rootbeers. Still was thinking about cancelling the order, but I was starving and decided to go forward. Food finally gets here, almost 2hrs after I initially phoned in. Was the food worth it? I ordered the San Gennaro (meatball) pizza, and it was not very awesome. It probably tastes a lot better fresh and in restaurant, but by the time I got it at work, it was soggy in the middle and the sauce is lacking taste. Meatballs weren't bad, but nobody wants soggy pizza. The wings and fries were mildly warm, the fries a bit undercooked and had that slightly starchy taste. I was not a fan. The rootbeer is awesome as always though. They send it to you w/o ice, and a cup of ice on the side, so it doesn't get watered down. Thoughtful! Probably shouldn't add a star for this, but I did. Too bad the rest of the experience was bad. I have guests ask me where to order pizza all the time, and I am sorry to say, I won't be sending them back here again.
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