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  • The magic of the classic Japanese steakhouse has just disappeared. We had an 'okay' meal at Kobe last week. We originally picked it out because we had been sitting on a $50 gift cert from Restaurant.com. My bride had a couple sushi rolls which were not well rolled but had decent flavor. The rest of us had steak, shrimp, and scallops. This particular restaurant just seems to have gone downhill a bit and looks quite aged in decor and cleanliness. We received our bill and they had only removed $25. Once we pointed it out, they said that it was then invalid and they wouldn't count the drinks as the amount needed to hit the $100 to make it valid. We ordered some desserts and finally got it handled 45 minutes later. Our servers were all excellent but the manager obviously had total disregard for customer service. We benefited by saving money but we were late for our event just to be able to redeem their stuff. Didn't really make a lot of sense. I would recommend sticking to Charlotte's JPN Steakhouse options.
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