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| - I really don't enjoy leaving bad reviews, so when I do, it is only after a true disappointment.
We came in and decided on the casual saloon instead of the attached Grand Concourse. A woman came breezing by, noticed we were there, and grabbed the menus. Several minutes later, we ordered our drinks and appetizers.
After maybe 10 minutes, another young lady walked up. She mentioned that she had our drinks in and they should be up shortly. We realized that this woman was now our waitress, although it was never communicated to us... It was about her third time over that she actually introduced herself.
We got our drinks, and after another 15 minutes or so, we mentioned our appetizers. I got the impression that the order wasn't communicated very well from waitress to waitress. We got a bread basket for the table in the meantime, because we went hungry and had now been waiting about a half hour for any sign of food.
When the bread came, we ordered our meals immediately before the waitress disappeared again.
After the appetizers (shrimp dumplings for me, which tasted like they were from a P.F. Chang grocery freezer section box, and a mini surf and turf for her), I got up to look around. We thought that maybe this poor girl had to wait both the saloon and the dining hall, perhaps they were understaffed? It was a Monday night though, and not especially busy.
As I passed back through, I noticed two meals that looked an awful lot like what we ordered sitting and waiting to be picked up. I tried to tell myself that maybe some other table had just ordered the same exact thing (how funny, right?)
We still hadn't received our side salads. I mentioned this to our waitress, when she finally magically reappeared, and she looked confused -"Umm, sure, let me go check on that for you..." Now you see her, Now you don't.
10-15 minutes elapsed, and I went to the restroom to check my lipstick... There were our meals, still just sitting there.
The second she brought the salads, my bold and livid friend said "Are those our meals sitting out there?"
She looked a little bit flustered. "I'm not sure. I haven't checked yet."
You know, the saddest part is, besides the shrimp dumplings, all of our food was very good. Just a bit, you know, cold. I got the Salmon of the Angels (salmon medallions over angel hair pasta with a creamy basil tomato sauce) and really enjoyed it. And the drink I got, the Apple Pie Mule, is something I would actually go back for.
Maybe if I went again, it would be for drinks at the bar.
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