Totally shocked at the other reviews. I totally didn't read them before we went and I'm pretty sure I would not have gone had I bothered. Crazy bad experiences from everyone! Gzz
We actually had a good time. Got to drive around a couple cars we wanted with a salesman who was laid back and helpful. He showed us everything we wanted and answered every question I had (even the ones I knew the answers to). We had a good time.
We wanted to buy an Insight and a CRV in a specific trim and color and they had neither. The salesman was pretty intent on trying to sell me he black Insight on the lot but I didn't budge. When I told him that the Honda website showed the exact cars we wanted out at SanTan Honda, he said they probably weren't there anymore but he would "try" and get them. I totally expected them to call the next day and tell me that they couldn't do it and that I should take what was on their lot. In fact, they emailed me early in the morning to tell me that they could get both cars. I was impressed.
With all the bad reviews I read on here, we decided to see if another Honda dealer could get our cars instead. It's too bad because I feel like they went out of their way to be helpful and honest. Amazing what a dozen bad reviews will cost you, huh?