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  • Food is great but service is severely lacking. Been there 3 times now. First two times were great. 3rd time, not so much. Teenage girls working the Saturday evening shift too busy chatting up their boyfriends to assist customers. I waited 10 minutes to be helped to buy some bake goods and order a cake. While I waited to be helped, an employee spent a good 10 minutes flirting with her boyfriend, looked at me, rolled her eyes and walked away. I finally walked to the other counter to ask for help and was told nope, bakery is closed. You'll have to come back Monday. So apparently you can't order cakes or buy baked goods after 6 pm?? I was upset and walked away irritated while the girls laughed and said "sorry bout it!" Really?? That's some great customer service! Can't say I'll be back. I wasn't so much upset about not ordering the cake, that's understandable, but more so that I was intentionally ignored by the girl too focused on her boyfriend who stood right next me to me and then the rude service at the front desk. The cackling as I walked out topped off the whole situation. I was excited to order a cake for my son's upcoming birthday. My husbands cake was such a hit that everyone asked where we bought it. It was delicious and amazingly decorated. I am saddened that we will be going somewhere else from now on due to your rude staff. Hire some adults and get rid of the rude high school girls.
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