What an experience. I called this company based on good reviews here and on Angie's list. I liked their no non sense pricing. I explained my problem to the young lady that took my call and they were quick to get me scheduled. I explained the problem was with my kitchen ceiling having a mystery leak and I suspected potential mold. No problem, was the response I received so I was very happy. Upon arrival, the technician never looked into the kitchen ceiling. I was charged 49 dollars for an "inspection" that didn't include the initial problem I called about. Talk about bait and switch; I was told it would be an addition 275 dollars to look into the kitchen ceiling to be sure the problem wasn't coming from there and to see if there was mold when that was the WHOLE reason I called them in the first place. I feel ripped off.