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  • Short version: I have owned the house for 5 years with a broken garage door. Being an avid DIY'er I have held off on repairing the door myself since I have never done it and the springs can be very dangerous. If I knew how reasonable the price was and how easy A1 Garage made the whole process, I would have done it 5 years ago. Long version: I called in on Wednesday and scheduled a service call for the next day. I already knew that I needed a new door but needed a 2nd/3rd quote and they don't charge a fee for the quote. The tech came out on time and called to let me know when he was 30 minutes away. He quickly looked at it, confirmed my suspicion and gave me a quote that was significantly lower than the other two places I had spoken with. I received a call a few hours later and scheduled an install from 7AM-9AM on the next Tuesday. That tech showed up 15-20 minutes early, I let him in the garage and he went to town. About an hour later he knocked on the door and let me know it was done. He explained why the last door broke, told me what part I needed to get and how to install it to make sure the damage didn't happen again. I paid him and he was on his way. I ordered the $10 part from Amazon and the part came in the next day which installed exactly as it was explained. Once the part was installed I tried the door and it worked flawlessly. Thanks to everyone who was involved!
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