I purchased 2, 80 minute hot stone massages for my husband & me for his birthday - it was the best spa experience we've ever had!! From the time I called to the time we left everyone was super professional and nice ! We went a couple hours early and took advantage of the lounges (they have separate men's & women's lounges), the steam rooms, sauna's, indoor pool, hot tub and a complimentary drink (alcoholic or non alcoholic) for each of us. My provider (massage therapist) was Jeanette from Brazil and she was AMAZING!! She gave me the best hot stone massage I've ever had. The stones were actually hot and felt so good!! This is the most I've ever spent on a massage but it was well worth it for the whole experience. If you want to be treated like a king or queen then this is the place !! We went on a Thursday and it was not overly crowded but I heard other patrons saying that it is packed on the weekends so, just food for thought.