My daughter has been going here since birth and my nieces also go here. Unlike what the other reviews say, I've only had great response with them! Never had a problem with any of the staff, never rude, never had to wait long,never had to wait long for them to answer their phones. Easy to schedule appointments and get referrals. Super caring durning shots! Never have to wait long for doctor to come in. When my daughter has been sick, it's always been easy to get same day appointment. I love that they have a sick and well sides. I highly recommend them to any parent!