I'll start out by saying 1 hour ago I would've given this place a 4/5. But now we will absolutely NEVER RETURN. I ordered dinner from THEIR APP (via ChowNow) and my husband went to pick it up. Upon getting there, there was major confusion and the clerk asked my husband what we ordered (??? He told them the name the order was under. He didn't know the details of what I ordered). The clerk spouted off an order that sounded like something I would order and then proceeded to charge my husband a little over $20 for it. I had paid already. You don't have the option to pay in store on the app. Upon the mass chaos unfolding, someone came out from the back and said there were "too many orders" so he needed to know exactly what I ordered. I was called and told husb what I ordered and that it was paid for already. They hand my husband an order and he was like "uhh we have a problem. I just paid you for that other order" to which the guy said "oh yeah" and hands my husband two $10 bills. How are you going to charge someone bc you are horribly disorganized and then short them on the refund??? Absolutely nuts. Steer clear of this place if you want to avoid incredible frustration. Also as an aside -the restaurant is open right now (its 8p on a Saturday) but the Yelp profile says it's closed. They clearly don't want business!!!