This place was a total clown show. Came on a Saturday night and the place was half empty, yet there was still a 30 minute wait for a table for 2. We were told the kitchen can't keep up with the size of the restaurant so they purposely keep it half empty. It makes no sense. We decided to wait at the bar until our table was ready and sat there for 10+ minutes before anyone noticed.
Our food was OK, just a typical chain restaurant burger, certainly not worth of the accolades they claim to have received. Not sure how they do things in NYC but unless they make some changes Bill's won't last long in Pittsburgh.