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  • I was introduced to Ken and his team via the traditional method: word of mouth. A friend had a recent positive experience, and the friend that he had gotten his referral from has worked with Ken many times and had great things to say... I am continuing this trend. Recently we were faced with a dire issue, where the AC had completely quit on my mother's mobile home. This was in Phoenix on a 108F day. She is in poor health, which makes the situation even worse and the need for repair an emergency. She had done her best, calling a few known names from the yellow pages, and two companies came out to give her estimates. Both indicated that her system is beyond repair, and quoted upwards of $7000 for a replacement. Holy shit. I'm not sure about you but I don't have piles of money laying around to throw away on a 40 year old mobile home. Luckily for me, I am pretty handy. I have a background as an engineer and have done my share of electrical work. Unfortunately, I am in California...not in Phoenix. After hearing the symptoms it seemed to me that a workaround *should* be possible just to get the AC working again long enough that I can make arrangements to move her to an apartment over a period of months instead of *days*. When I broached the idea to the two companies she had contacted one simply said they were unwilling (liability reasons) and the other gave me a long list of what seemed to be improbable repairs still totaling well over $1200. Reaching out to my network of friends, I was put in touch with Ken at Dawn till Dusk. We discussed the situation and he agreed to come out and take a look with a plan to help us get by. As it turns out it was some bad wiring around the heating element. After a couple hours and some newly run wires, the heater will never work again but the AC is now running like a champ. The total? $260...which you will notice is a helluva lot less than $1200...and a different world from the $7k I was told initially. Wow. Ken and his crew have my admiration and respect. These days it is very difficult to find tradesmen to do honest work and don't take advantage of people in difficult situations. If you need AC/Heating work done on your home, I think you will be very happy with Dawn till Dusk. I certainly am.
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