Recent upgrades evident. Restaurant and lobby area okay, rooms were clean and kept to the "Crowne Plaza" standards. Shuttle service while drivers could use some customer service lessons were okay.
Truthfully, I would give them a 4 because of the room conditions which is the main thrust at hotels right?
Well, I give them a 3 because the front desk service was horrible. Front desk clerk never smiled, which I can live without a smile sometimes BUT she did NOT HAVE A GOOD HANDLE ON THE ENGLISH LANGUAGE...
AND the manager of the hotel, sitting in the lobby talking loudly with his friends..... ok, maybe he was off duty.... he should have removed his uniform....
With all the hotel properties around the airport area: they really should do better or patrons will go elsewhere.
Would I go back there again? Highly doubt it.