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| - I've been going to this Jiffy Lube location since I moved here almost 6 years ago. I drive from my current home in Downtown Phoenix to go there!
I have a rare car. Nobody ever has the right tool to take the oil filter out, except for this location. I've tried other Jiffy Lubes and they've had to order the tool.
Yesterday, I went for my quarterly oil change. They didn't have the proper filter. They gave me the choice of either going back in a few hours or staying put. None of the auto parts stores had it. Only the VW dealership in North Scottsdale. I stayed put, and one of the service techs drove to the dealership, picked up the part AND called me when he was on his way back. Hey, I was out of the office for this and another half hour from work on a Friday wasn't gonna kill me!
They threw in free wiper blades to make up for my wait. Changed all my filters - air, A/C AND, of course, the oil.
ULTRA-friendly staff, service was excellent. They normally vacuum my car, but I told them to skip it since I had to detail my car the next day anyway. "Are you sure, Amy?"
They knew my name, used it often during my visit, and didn't treat me like a bimbo for being a woman in an auto car place.
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