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| - The review is for the Marina boat rental business. Not for the lake. The lake is great! It's beautiful and on a nice day, being on a boat on the water is near nirvana. But why the heck do these people continue to run Groupons??!?! Good luck reserving a boat. I bought a Groupon a year ago and I haven't been able to book it!! Every weekend is booked from now until mid-August. Oh wait, they're running another Groupon today sooooo that means everything will be booked until October. I don't know about you people, but I work every day of the week and I can't go out on the lake during the week. There isn't enough supply for these people to be running so many damn Groupons.
My friend bought a Groupon the same day we did and fortunately enough, she called at the perfect time and was able to book hers on Memorial Day weekend (I have no clue how. She must be a miracle worker). We got there and everything ran relatively smoothly except for the 12 year old working the Marina Office. Aren't there child labor laws in AZ?
The best part about this lake are the otters that live under the Marina!!! Supposedly there's a family of three. I only saw one of them for brief second but it was the cutest thing I've ever seen. Plus 1 star for cute critters.
I wish the Boat Rental biz would stop running Groupons or buy more boats so they handle the influx of business. I've never been more frustrated. All I want to do is go on the lake and drink some damn beers on a boat! Get it together!
UPDATE: I received a call from them just now. I feel it only fair to explain it further. My rating still says the same. After trying to book this damn Groupon when I first bought it, I gave up when all that was available on the weekends was dated out until October (I bought it in June). So I tried again in April of this year, every weekend was booked until the end of June. I don't know about you but I can't plan my life two months in advance. Maybe for a vacation or something big - but a day on the lake? The Groupon was expiring so I called the Marina and they said they might honor it past the expiration date. Great! That's awesome. Still unsure of when to use the damn thing since I don't want to go out on a boat alone and need to coordinate with friends, I held off on making the appt on the phone. I emailed twice, maybe even three times to the gentleman I spoke to to book it in August (since there were no more weekends open). No reply. Finally, I call. He tells me that they'll only extend to July. Well, F. There are only weekdays open. And not even that many Fridays. Obviously, I can't use it on the 4th. Strapped to make a decision I just give in and say the 5th. Which I will probably now cancel and eat the $170 I paid for the Groupon. I still think the situation sucks and they're overselling themselves. A. Don't promote a deal in the summer if you're gonna booked until Winter. and B. Don't take into account the availability you have during the week as most people WORK. So after this fiasco, will I ever rent a boat here? No. My mom rented one from Lake Pleasant and it was awesome. So maybe that's where I'll take my money. Full price no less.
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