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  • The food here is great... so long as you are getting the proper service to go wtih it. When your service sucks, it tends to leave a bad taste in your mouth which doesn't make the food very appealing. We've been here a couple of times and even gone to the one on the Big Island in Hawaii because we like one thing so much... The Lobster Potstickers. I'd give Roy's a 5-star just for those because they are sooooo delicious. The first time we came we fell in love with that appetizer by itself and just enjoyed the other items we ordered (sushi / steak). The second time we went there, the service was absolutely terrible to the point where I complained about it to the manager and he asked, "so what do you want me to do about it?" Needless to say that if I were a different person I would have walked out on my meal and told him to enjoy paying for my meals but I swallowed my pride and paid our $150 tab and even gave a tip. I just won't be going back anytime soon... *high five cocky manager* So great food... terrible service 2/3 times I've gone.
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