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  • It's sad that a place with such a beautiful setting is so rundown and under staffed. My son and I just got back from a two night stay and if I knew what we were getting into we would have pitched a tent. The front desk gals were really sweet but that's as far as it goes. When we checked in we were told we were in the 3rd floor. No biggie right? Wrong. There's no elevator. It wouldn't be so bad if we didn't have all of our snow gear packed. They didn't even offer to help us to our room. Once we got to the room I wanted to step out onto the "balcony" and checkout the view. The balcony was a 3x3 platform made out of 2x4s. Nope. Nope. Nope. I wouldn't even let my 50lbs son stand on it. We went downstairs for dinner and it took 10-15 mins for us to even get greeted. It was the same way for breakfast too. The food was ok. The servers were nice. You can tell they're overworked though. After a fun day in the snow it was bedtime. The beds are probably the original beds they had when they first opened. I woke up and it felt like an elephant was stepping on my back. I was hoping a nice warm shower might help but when I went to shower I noticed there was no washcloths. So I asked housekeeping (which was right next door to our room)for a couple and they said they didn't have any. WTH? What hotel runs out of washcloths? I couldn't wait to checkout of this place. But, I had to. I waited at the empty front desk for 15 mins for someone to come help me. I started writing a note and I was going to leave my room cards with it but then finally a lady walked up. She said she was helping the restaurant get ready to open and she was sorry for the wait. Management really needs to get it together before this place goes under. From the looks of it, that's going to happen sooner than later.
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