Sorry to pop everyone's 5-star bubble here, but I was very underwhelmed by my experience. I chose this dentist because she is on my insurance and near home and the yelp reviews were good. However, I was very disappointed because:
* Hygienist has clearly been trained to sell dental work. Before the dentist even saw me, the hygienist was suggesting about $2K worth of special gum line work that I can't even recall what it was now. She said it would not be covered by insurance. Huh? Wouldn't that mean it's not necessary for my dental health?
* I saw a person whom I assume was Dr. Tran. She came in with a mask on while the lights were out in the room, didn't even introduce herself to me or even say 'hi' that I can recall. Her time with me seemed like a total of maybe 3 minutes. (This was my first visit.) She also recommended the non-covered gum line treatment, then said her other assistant would come in and get me and would explain everything. She didn't seem particularly friendly to her staff, either.
* I was taken to a small room like the kind you see in car dealerships or gyms - where they want to make a sale. All of Dr. Tran's extra credentials - for Invisalign and other money-making cosmetic procedures - are posted on the walls. The assistant came in after I had had a little time to dream about how beautiful my teeth would be after Dr. Tran was done collecting money from me. She gave me a little photo folder with before and after photos showing how nice my teeth would look whitened. I don't think we're talking bleaching. I think we're talking veneers that would cost thousands... needless to say, I didn't "bite" on that bait. The assistant also tried to get me to agree to the other treatment that would not be covered by insurance.
Dr. Tran could well be a competent dentist, but because it seemed like she cared more about my cosmetic appearance than my oral health I don't think I would ever be satisfied here. I am searching for a new dentist.