We were not pleased with Stratton's services. He inspected a 20 year old house which was very poorly maintained, and he missed some really obvious issues. Unfortunately we did not realize the extent of the oversight until after closing. On day 2 of living here, we had to replace the garage door motor. How do you miss that? There were several other very obvious quality issues that his report should have highlighted, but didn't. After several expensive repairs, I finally sent him an email to share our discontent and the list of issues that we have had since moving in. It had been several months since the inspection, and I was not expecting much more than an acknowledgement of my communication, but he didn't even bother to respond.