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  • This was absolutely one of the WORST experiences in YEARS! Nothing like being given a happy hour menu after happy hour is over. The appetizers were cold. The girls that work there are too busy to care about their customers. Not being able to get refills, (my roomie would have loved another vodka tonic, this place doesn't like money) napkins, or a check is NOT my idea of customer service. I'm used top the Las Vegas Boulevard location being bad, so I stopped going there a few years ago. After seeing my roommate wait 10 minutes at the counter, asking for the check, the manager finally responded, and couldn't have cared less. Not even an I'm sorry, much less a need for specifics to fix their problem. I live close to BW3, and LOVED it in Columbus, Ohio. Tonight I was treated WORSE than a Wolverine fan from start to finish! BW3 has gotten too big for their britches, and just does not care about their customers. Cold food, and the worst service EVER leave a lot to be desired. I'll go to PT's where I get GREAT service. Forget BW3 with their overpriced menu, and God awful service. NEVER AGAIN! Avoid this trap at all costs. The staff does NOT care about you!
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