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| - I would never use or recommend Budget Dumpster. First, they do not actually provide any of the services that they advertise. They sub it all out to smaller local companies and then take ZERO responsibility when things go wrong. They make you pay in full, in advance, and then nickel and dime you with added fees.
In my case despite having paid in advance for 4 dumpsters for a commercial project, (over $2,000) their company never delivered one of the dumpsters as promised, and after multiple calls they confirmed that they never sent the request to the local company and it would be 2 days before they would be able to make the delivery, and they didn't let me know this until 4pm. Thankfully Michael Brothers Hauling & Recycling was able to get one out there the next day, and kept our project from getting delayed.
I would only recommend Budget Dumpster to people who have wronged me in some way.
EDITED TO ADD:
I do not view offering a refund for a service that was never provided as "taking responsibility". You are legally obligated to refund my prepayment for a service that was not provided. Since the time of this issue, we have had issues with delivery and pickup of 2 additional dumpsters (thankfully timing was not as important on these ones, however it was an inconvenience nonetheless). Additionally, Penn Waste, one of the companies that you contract through, scratched a customers driveway, and then stated that that should be expected.
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