Sold me 2 thorn resistant inner tubes and both went flat within 2 months, no refund offered. Inner tubes were also insanely overpriced with the thorn resistant tubes going for 11 plus while normal tubes were 8. I ended up buying a spare inner tube at Bike Saviours on Broadway for 5 dollars. Spent 75 dollars for a bike tune up to basically fix my spokes and adjust the brakes. Lo and behold the same spoke broke just 2 months later.
Going to a local bike shop I expect the employees to at least more engaging and even knowledgeable, but all I got there was very basic responses that almost even sounded condescending. I got this feeling that because the bike I brought in to get serviced wasn't "their" brand they didn't treat me or the bike with any respect. It's unfortunate because most of the local bike shops I have been to have been extremely accommodating with the bike that I brought in even if I hadn't purchased it there. This location is right on my commute which is great, but because the service and products were so terrible I'm never going back and have so far recommended that none of my family or friends go either.