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  • It's a shame how everything about this once excellent restaurant has declined over the past several years. As a matter of fact, today was the last straw for us, after eating here weekly for the past 10 years. We're done! Let the eternal help wanted sign on the door serve as warning. To begin with, I had to wait 10 minutes in line with only one person in front of me at the checkout counters while two cashiers fumbled away at the cash registers. I then had to wait another 10 minutes for my food to arrive. My order was a fairly simple breakfast sandwich and was tiny and just ok when it did arrive. If that wasn't bad enough, they completely hosed an order to go which consisted of another breakfast sandwich and a latte. Unfortunately, it wasn't until I got home that my wife discovered the latte had nutmeg added and the sandwich lacked cheese, both in error according to my receipt. As a result, she had to make a separate trip back to get things right. Food quality had already become hit or miss, as well as the service. For more info, see my prior review. But once again, we will not be back. Save yourself the trouble, either go to a different Panera or somewhere else entirely.
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