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| - I ordered the FTD Serenity Peace Dishgarden basket. In the picture online, the basket comes with 4 plants, one of them blooming, plus it is supplemented with many stems of white Peruvian lilies. What I got was 3 green plants, none of them blooming, supplemented by many stalks of FAKE white DAISIES. it looks cheap and crappy. When I called to complain, she said she had called and talked to my husband, because they were out of the lilies in the picture. He told them to substitute something equivalent. Why would ANYONE, much less a florist, think that some cheap fake daisies are the EQUIVALENT of any live fresh flower, much less lilies??? She refused to help me out by fixing my arrangement. She tried to claim that the fake flowers were complimentary, but no, that's not true, because I paid for this arrangement. She tried to claim that they just throw fake flowers into many of their arrangements, for free. If that's true I wouldn't go anywhere near this florist. Their taste in flowers is poor, their customer service is bad, and their website is bait-and-switch. They must be counting on people ordering flowers for other people, and those people being too tactful to admit the flowers they received sucked.
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