Went in today to buy my color and some shampoo and conditioner. I come here sometimes when I can't make it to the pro stores. I was greeted at the door and offered assistance. The girls were very attentive to all customers from what I noticed. The store was clean. I took advantage of some sale items, the buy 2 get 1 free. I bought the generic Paul Mitchell tea tree shampoo and conditioner and the keratin treatment. It worked really well in my hair. The treatment made my hair super soft and manageable after coloring with Wella haircolor and a high level developer. I would recommend the product and sallys is a great convenient store for beauty professionals.