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  • At this point I'm regretting my decision to switch from Big-O to Discount Tire. Yes, their prices were lower and yes, their sales staff are very helpful and friendly. I am sitting in the lobby trying to get a warranty repair looking at my car sitting in the same spot I left it over 2 hours ago. Still hasn't been fixed. This is getting ridiculous. What good is a warranty if you can't get it done in a timely fashion? For a simple tire repair, Big-O always had me in and out in under 30 minutes. I may have to go back when these tires wear out just for the conscience of the repair time.
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