I have been to Lotus a few times for both a manicure and a pedicure. I found my first few experiences when they first opened relaxing and enjoyable. Since then they have gotten much more busier and my experience of just lately is rushed and unenjoyable. I got a basic manicure this time and it was all of 15 minutes. The woman who was helping me, kept looking up at the incoming clients as she was clipping my cuticles. I know she was in a hurry with the wait list being so long, however I had made an appointment prior to going in. My polish was hurled and put on very uneven and sloppy. I was told to dry my nails and she finished my top coat in between drying while in the dark. Meanwhile 2 woman next to me who came in around the same time as I did, got sick of waiting, for over 30 mins and decided to just leave. I feel its very unprofessional to hurry a client through and to answer phones while in the middle of a treatment with a client. I am very unimpressed and will go back to my other place of service, even if it means a longer drive.