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  • I visited the Primanti Brothers in Monroeville and it was horrible. Each aspect of our visit. Service was horrible. The wait staff stood in the back and ignored us. They were horrible. We were there almost 15 minutes before anyone took our order (we should have left by then but it was late and we were hungry). The food was horrible. I ordered a bowl of vegetable soup and it was broth with cabbage in it. Period. My husband's sandwich took forever to be delivered to him and then it was wrong. During the time we had our food we kept waiting for someone to check on us and ask about our food and no one....I mean no one ever showed up. Once the Manager finally showed up and we told him all that was wrong he seemed offended that we complained. He said he'd adjust our bill and after 10 minutes we found him and said 'what the heck is going on? Where is our check?' He got nasty with us again, and said something like 'Fine, it's on me.' Never apologized for any issues we'd had. I will never, ever return to a Primanti Brothers ever. Ever.
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