I had nothing about praises about Dr. Chow. He is the most experience optometrist that i have ever met. Most of the negative comments about him did not seem to be valid to me . If you called in few days before and got squeezed into an appointment then obviously you will have to wait. His clinic is being nice to squeeze in patients. Alternatively, people can go to walk in clinic or emergency, I am waiting time would be much longer.
Then there are discussion about Sunday charging people for $40 if you missed to come in. I don't think you can find too many optometrists office open on Sunday ? Therefore, it is the patient responsibility to track and ensure that it is update. It happened to me once that we had switch my Sunday appointment and I would always ask front desk if my other appointment was being canceled. I am coming to this office to receive professional eye care services so the fact that whether appointment is computerized or not does not bother me. I never had any issue in my past 10 years booking appointment with Dr Chow's office.
There are postings about his fees are high. In contrast, I think his fees are reasonable because I had been to other clinic before coming to Dr Chow.
Just renewal fee can cost you $500 not to mention to charge addition for lenses.