Visited during the week and it was packed on a snowy day. We went past 1 and it was still packed. Had to wait about 20min to get a seat. The staff are a bit disorganized and not entirely very friendly. However, I can't deny that the food was great. The dumplings are good, especially the pork soup dumpling. The price is decent. It was a fair bit of a trek to get here for us so as much as I'd like to visit again, it probably will not be happening for quite some time. I wish they would open one in Mississauga.