We had a birthday party here today. Our " host" Hank, was friendly, funny, and knew quite a bit about the animals he showed off to the 20 plus kids we had. He was very interactive and eve taught the kids a fun game to play.The place is always clean when I've been there and the animals seem in good health. My dog actually came from there 5 years ago. Back to the party: it was directed nicely without being too strict for the kids and still respecting the animals needs. The best was the puppy time we got! Even the parents were happy to snuggle the puppies. It was great to have a private room and feel free to take our time with the animals and ask our questions about them. Well priced for a fun experience and a unique birthday experience for our girls.