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  • Firstly let me start by saying I love Copacabana. I have been a few times and the whole experience is amazing. However, not at this location! I have been at this location four times all together and each time is much worse than the last. The last time I was here for my husbands surprise birthday (with guests of 15+ people spending money) I was taken aside and pretty much scolded by the manager for two people (myself and birthday boy) for being 20 minutes late. But let's talk about my last and final visit to this location shall we? Last night was my cousins 25th birthday. We came here to celebrate because we love the food regardless of bad experiences she wanted to try again. So try we shall! Well, my reservation started at 7:30 and we didn't get seated until 7:40ish. Even when our party was there on time. So let's hold that thought as I continue this review! The waitress was nice, she came more than anyone I've had before. So Kudos to her. However, it took forever to get the meat coming around to our table and when it did it was the two same things over and over again. We put requests in for the chicken parmesan and corn bread (both tasty) and we didn't see them until our last 20 minutes of dinner. It's a two hour time slot for pete sakes! What really made me see red was the end of our visit. We were "supposed" to be done at 9:30 according to their two hour limit, even though they seated us late. It was 9:31 as we put our jackets on and were gathering our things to get up and go, the waitress came over us to tell us we pretty much have to go. Like are you for real right now? You don't see the fact our jackets are on as an indication we are leaving? Not to mention, we lost 15 minutes of our "time" due to them and they are so quick to kick us out. What a way to make a customer feel unwelcome! What a crap experience!
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