After the Cardinals game tonight, my girlfriend and I decided to grab a late dinner before we headed home. I ordered the patty melt on sourdough. When our food came to the table, I noticed hair sticking out of the burger. They cut the patty melt before bringing it to the table and you can see that the hair had been cut because it was sticking out on both halves. Looks like it was pressed in the meat before cooking.
Barbara our waitress says she couldn't see it because she has bad vision so she took it to the kitchen so others can look. She brought the plate back with her to the table and asked if I wanted another one. Ya right I said. It's an appetite killer. My girlfriend didn't even eat her burger.
We didn't even get an apology. All she said was that she took it off the bill.
Very poor customer service here. If I could give it 0 stars I would. Hope their manager reads this or someone from corporate.
I was sitting at the table adjacent to their kitchen and everyone should wear hair nets, not just a baseball cap.
The only thing I should be thankful for with this experience is that it was a long hair and not a short and curly.