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  • For the last weekend of summer rates, my honey and I stayed at the Biltmore and purchased the Ocatilla package. It was a separate building that had a separate lounge that offered different amenities during the day. It is also included GC's to Frank and Albert's and Wright's. Pros: -Easy to check in and out -Allowed for early check in -Self parking -Food @ Wright's (lamb and tartare was delish) -Pool open 24 hours Cons: -Guest rep at check in was asked to book the reservation for our dinner @ Wright's...didn't do it -The food and drink options were limited and average at the Ocatilla lounge -The chairs against the tile in the lounge sounded horrific -customer service was so below average t the Ocatilla lounge. No skim milk, no real "Full continental breakfast" -Dinner @ Wrights, my guy had a scorpion crawl up his leg and killed it right before dessert. The server and manager made excuses, was sorry but not REALLY sorry. They comped the souffle but was a little uneasy with their response -elevator in Ocatilla building was a hot box - felt like a thousand degrees -Could not accommodate late check out Based on the list above...I would not have another staycation here.
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