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  • We need to work on our food business here, Wendy's (on Sharon Amity Rd. in Charlotte, NC). Maybe it was just a bad day for the employees but the entire ordering process was slow. Not because the line was backed but there was an inadequacy about the entire process, from ordering the food, to getting the food. The cashier seemed new or not adequately trained, countless food and drink orders were long, the time to get the food for each customer while I was there was very slow. This is not an patient/impatient thing, this was just, well, slow and many of the food orders were slow to get filled and they were very incorrect on top of that. They did seemed very well, adequately staffed so I am unsure as to what the problem is or if this is/was a 1 time fluke.
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