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| - Scams By Hanna is a more appropriate name. I rarely, if ever, write reviews but I just left so disgusted by the upselling going on that I felt compelled to write. Before I started writing today, I read the other reviews and found this is common practice.
I was sucked in by a $79 complete exam and whitening for life. I am new to the neighborhood, it had been 8 months since my last cleaning, and I wanted a whitening treatment, so I figured I would give them a try.
On the first visit I was upsold an oral cancer screen because of a discoloration on my cheek. I do not smoke/chew and recently bit my cheek hard so figured it was just that but I was told this was what oral cancer could look like. Out of fear and for peace of mind I agreed to a $50 screening. The screening of course came back negative.
I was then told I needed a crown on one tooth. I was quoted two prices - one if I do some "plan" with their office. The prices were between $1500-2000. 8 months earlier there was no mention of the need of a crown from my last (regular) dentist so I passed on the crown.
They then scheduled me to come back to check on the spot on my cheek and to get the whitening trays. However...
At this point "Dr." Hanna said I needed the crown, the cavity filled, and then she tried to sell me on Invisalign ($5K). I told her I felt like I was at a used car dealer trying to sell me add-ons I don't really need and that I was declining all of those supposed needs. I just came back for the whitening tray.
I was told I could not have the whitening trays until I had all the other work done. Suffice it to say, that ended my stay at the used car emporium masquerading as a dentist office and prompted this review.
On the bright side, the Dental Hygentists the first time I was there (Sorry but I do not remember their names), and the front desk girl Sara, were very nice. Hopefully they will find gainful employment elsewhere soon.
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