I DID NOT EAT BECAUSE I WAS NEVER SAT.
Experience #1: 2 years ago, my wife and I booked a party of 9 for a weekday evening. We showed up and the rest of our group followed. 8 of us were present and after 15 minutes past our time, they refused to seat us because our 9th was not there. Seriously!? ONE PERSON? We left and went to cheesecake factory.
Experience #2: This past January, my wife and I felt like we would walk in and use her birthday coupon on a Wednesday evening. With our last experience 2 years behind us, we went in with a fresh slate. The place was very busy and there were a handful of people waiting in the lobby. I was told it was an hour and a half to two hours to wait for the two of us to be seated. I turned to my wife and she said we'll pass, and once I turned back to the hostess and began to spoke, the girl turned around and walked away from me. What?! How rude!
So we make a reservation knowing its a busy place, and won't be seated (estimating: $25-30 a plate = nearly $300 of business) and just the two of us show up and we may not be seated for 2 hours? Like a previous review mentioned, they care more about overbooking reservations and leave no wiggle room for walk ins. Who in their right mind would go somewhere to eat and be told, you won't be eating for 2 hours! Absurd. The only way I'll give this place a third chance is if it's free, or someone else invites me to join them.