I've been to the Universal Grill twice for brunch and you can't deny how great the food is. The patio is lovely in the summer but I find the inside to be a bit depressing. My big complaint: the INSANELY slow service. We asked after our food about an hour after we ordered and probably still waited another 15 minutes after she told us that everyone else was waiting too. I don't recall if service was this slow the first time we went, but I'll only ever go back and check when I know I have all the time in the world and when no children are accompanying us. (Keeping a hungry 2-year-old entertained during a 75-minute wait for food can be rather challenging.)