Came for lunch today right as they opened. My wife ordered a chicken sandwich. When it came out it was still cold. Not even a little warm. You just opened how do you serve cold chicken. Her new sandwich didn't come out until after everyone else finished eating. When requested a discount for the inconvenience, the Mgr Lynn came over. She asked if there was a problem with the check. I explained the cold sandwich and she was like "and"..... I said people get sick from cold chicken. She then explained the chicken was cold not under cooked. It was fine to eat. Paid check in full. There are a million places on the strip to eat. This is not the way to handle business if you want repeat business from the locals. Mike the server was awesome. Too bad the Mgmt isn't as courteous as the servers. I left a comment card. BLT can feel free to contacted me if they want.