i used to visit this place a lot when i worked in the area, oh say, 4 or 5 years ago, and i got it again today for the first time since then and i don't remember it being this mediocre.
lunch time, the place was packed. the line moved fast and my order go to me in a decent amount of time. i chose the bbq pork with fries and my friend suggested i get the peach cobbler. their bbq sauce is pretty good, but they don't actually put it on the sandwich. i prefer my bbq pork sandwiches to be soaked and dripping with juicy wet goodness upon first bite, but i got exactly the opposite. the meat was very dry and tough in most places. the fries were ok. the peach cobbler was warm but nowhere near sweet enough for a good peach cobbler - rather bland.
you can find better bbq in phx, try stacy's on indian school and 17th.