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| - Compared to the other locations in North Carolina, the Charlotte Amtrak location needs some work. The station itself is pretty run down: linoleum floors, low ceilings, small, one-stall bathrooms with old hand dryers. You'll find outlets around the walls, but there's not a convenient way to "plug in." In addition, it's impossible to reach the office in Charlotte by phone--I've tried! The amtrak station is located in a higher crime area part of Charlotte so doesn't offer safe walking and even leaving a car in the lot is questionable (although apparently it is free to do). Overall, the location is so old and in much need of a facelift (or even better, moved to a better location!) It definitely suites your needs if you must ride the Amtrak, and it's easy to call an Uber or Lyft for pick-up ($5 to Lyft to a more trafficed area in Noda).
You'll find all the accommodations for the actual train that you would at any Amtrak location, I have take the Piedmont connector which takes you directly to Raleigh offering free, on-board wifi, free coffee, tea and water, roomy seats with individual tables and friendly conductors. But, it's not easy to get to and from this location and it's in need of a serious remodel.
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