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  • Disappointed from the moment I walked in.Lazy staff makes you consider how Marriott can lend its name to such a place. Check in staff spoke so quietly and had little interest in speaking up, I had to ask questions multiple times. I checked in at 11pm...After traveling, I shouldn't feel more awake than the hotel staff. At 7:35am I wake up to pounding on my door and the door opening. I slam it shut out of reflex. Whoever it was didn't announce who they were. I tried to call down to the front desk - the phone didn't work. When I questioned the concierge they said it was too early for the maid and knew nothing about it. I had my room changed. As I'm walking to change rooms I see the maid knocking and entering rooms with no announcement. People were not happy. When I told the concierge this, he rolled his eyes and said, yea I believe it. When I returned to my room after a long day, the only thing the maid did was make my bed. Towels weren't replaced or even rehung! The trash was still in the trash can, sink wasn't cleaned, and wash cloths weren't replaced or even folded!! The price is too high for this service and Marriott name association. There are many hotels in this area, don't choose this one!
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