From what I've heard about this place, they are either on or off. I got them on an on day, plus a coupon to boot.
I was in desperate need of changing my oil and these guys are right across from my office. One of the guys brings his beautiful car there all the time for a wash, and everyone in the office said to just use these guys rather than being picky.
I looked online because I wanted to see if I could drop the car off and have it back by a certain time. They said yes so I drove over and talked to the guys about some stuff. First off, I know they do the inspections and what not as a part of the deal but I already know whats up with my car, so I stressed not to push me too much on all that crap unless my car was about to kill me somehow -and they didn't!
I had this piece of plastic hanging down in the front so I pointed that out to the guys and they fixed it...not extra charge.
The coupon included a basic wash and clean of the interior. I am also missing a weather stripping piece on a door and they shoved towels and taped off that area so it wouldn't damage the inside of my door.
They were ultimately done within 30 minutes and were cool with me leaving the car there until I could pick it up. As far as quickie oil changes go, I thought these guys were great and patient and cleaned my car up nicely. I would definitely use them again for simple things such as a wash or oil change.