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I'd had Potbelly's sandwiches before when visiting the midwest, so I was thrilled that they were opening an outpost here in the Valley :)
We finally had a chance to check it out just after Thanksgiving and it was terrific. I love a good toasted sub sandwich and that is just what these are: delicious and toasty.
They have some pretty standard offerings for the actual sandwiches (I've tried the Italian, the Roast Beef, the Chicken and Cheddar, all of which are super), but I like the option of a few extras that you can upgrade to for an additional cost (bacon, for example - who doesn't love some bacon added to, well, anything?)
The toasting process really locks in the goodness, warming up the meat, making the bread a little crunchy at the edges (but still soft and chewy inside), and goo-ifying the cheese which allows it to meld with the meat and bread into one perfectly tasty unit.
Once the toasting is complete, you can add your toppings. One option is their own hot peppers. These hot peppers totally sealed the deal for me. I've had their sandwiches without them and they're good, but the flavor that these peppers added were definitely an upgrade, and the thing that'll keep me coming back.
In addition to the sandwiches, they have bags of chips, fountain sodas, a cooler full of specialty sodas, juices, and drinks, along with amazing-sounding shakes (which I haven't tried) and signature cookies.
We did not order any cookies, but the guy who helped us popped over to the table after we sat down to ask if he could give our son some mini oatmeal chocolate chip cookies. Props to him both for the thought and for asking first (we of course said yes - you don't pass up free cookies!)
The staff was very nice and friendly, although their loudly tie-dyed shirts were a bit much. There was a brief serenade from one of the guys while we were dining (I believe the song was Applause by Lady Gaga) but I believe this was because it had to do with their conversation with some of the other guests, so we didn't mind too much.
The decor in the restaurant is nice; the layout is similar to many quick sandwich shops (counter, register, and soda along one wall with tables along the other), however the furnishings are nicer than the norm, the lighting is warm instead of over bright fluorescent lights, and the decorations are comfortable and unique.
Pricing is pretty typical of this sort of shop, and the fact that the sandwiches are as good as they are means that this is a good value.
I absolutely recommend checking this place out! Hopefully they'll expand into the East Valley soon so that we can stop in more often :)
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